Terms of Service
This document is provided in English, which is the authoritative version. Any translation is for reference only.
1. Agreement and acceptance
These Terms of Service ("Terms") are an agreement between you and WANG YONGQIANG (an individual operator, "we", "us"), with contact address Room 301, Building C, No. 12 Xiyi Lane, Nanjing, Jiangsu Province, China. They cover the SnapPage browser extension and this website.
Payment processing, invoicing and applicable sales taxes are handled by Creem, our merchant of record. Your payment is also subject to Creem’s terms.
By installing the extension, creating an account, or purchasing Pro, you confirm that you are at least 18 years old, that you have read and agree to these Terms and our Privacy Policy, and that you accept them. If you do not agree, do not use the service.
2. The service
SnapPage is a browser extension that captures full-page screenshots of the websites you visit and lets you save, edit and export them. It is delivered as a digital software-as-a-service product over the internet.
The service is a digital, intangible product. Access is enabled immediately after payment is confirmed. Because digital services are delivered instantly, refunds are subject to the limits described in section 8.
3. Your account and security
You must provide accurate and complete information to create an account. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
- If you discover any unauthorized use of your account, contact ilyych@hotmail.com immediately.
- Do not share your login credentials with any third party.
- Keep your billing email address valid and up to date.
If you register on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
4. Your right to use the extension
When you buy Pro, we grant you a personal, non-exclusive, non-transferable right to use the extension on the devices covered by your plan.
The Free tier is offered under the same terms apart from the feature limits described on our home page.
5. Acceptable use
You may use the service only for lawful purposes and in line with these Terms.
- Reselling, sublicensing, renting or sharing your access.
- Circumventing the paid-feature check, or using a modified or forged credential.
- Reverse engineering the extension except where that restriction is prohibited by law.
- Using the extension to break any law, or to violate the rights of others.
- Generating, publishing or distributing unlawful, defamatory, harassing or fraudulent content through your captures.
- Creating malware, phishing content, or tools intended to attack networks or devices.
- Infringing any third party’s intellectual property or privacy.
- Interfering with or circumventing the security features of the service or of the websites you capture.
You are responsible for how you use the captures you produce, including any obligations under the terms of the websites you visit or under applicable copyright law.
6. Subscriptions, billing and auto-renewal
We offer paid subscription plans (Free and Pro). Current plan details and pricing are shown on our home page and at checkout.
When you subscribe to a paid plan and provide a payment method, you explicitly authorize Creem to charge your payment method for each billing period until you cancel under section 7. Your subscription renews automatically at the end of each period.
If a free trial is offered, it converts to a paid subscription at the end of the trial unless cancelled first. We do not send a separate reminder before that happens — cancel before the trial ends if you do not want to be charged. You can cancel at any time from the Creem Customer Portal or from the extension settings.
Prices shown are exclusive of applicable taxes (such as VAT, GST and sales tax) unless stated otherwise. Creem collects and remits such taxes as merchant of record.
7. Cancellation
You can cancel your subscription at any time. The easiest way is through your account settings (the subscription management page), or by contacting ilyych@hotmail.com.
Cancellation takes effect at the end of the current billing period. You keep access until then and you will not be charged again. After cancellation we retain your account data for 90 days, then delete it under our Privacy Policy.
8. Refunds
See our Refund Policy, which forms part of these Terms.
Our refund policy is also presented to you at checkout before you pay.
If you are a consumer in the EU/EEA, the digital content and services we supply must conform to what we described. If they do not, you are entitled to have the non-conformity remedied free of charge — first by bringing the service into conformity, then by a proportionate price reduction, and, if that cannot be achieved, by terminating the contract and obtaining a refund. These rights are separate from, and apply in addition to, the right of withdrawal below. Nothing here shortens any statutory minimum period that applies where you live.
SnapPage is digital content supplied immediately and continuously. If you are a consumer in the EU/EEA (or the UK or Switzerland), you have a statutory right to withdraw from this purchase within 14 days — see our refund policy for the window and how to exercise it. If you expressly ask us to begin delivery immediately and acknowledge that you will thereby lose the withdrawal right, that right ends when delivery starts. If you do not, the withdrawal right is unaffected and runs for its full statutory period.
9. Billing disputes
If you believe a charge is wrong, contact ilyych@hotmail.com before opening a dispute with your bank or card issuer. We will reply within 2 business days and resolve confirmed billing errors within 5 business days.
10. Privacy and data
Your use of the service is governed by our Privacy Policy.
Payment card data is processed exclusively by Creem, our PCI-DSS-compliant merchant of record, and is not stored on our servers. We do not delete account data automatically; you can ask us to delete it at any time under our Privacy Policy, and we will handle the request within 30 days.
11. Disclaimer
The extension is provided "as is". We do not warrant that it will capture every website correctly, since websites can change without notice or use techniques that prevent reliable capture. To the extent permitted by law, we exclude all implied warranties.
12. Limitation of liability
To the extent permitted by law, our total liability arising out of or relating to these terms is limited to the amount you paid for Pro in the twelve months before the claim. We are not liable for indirect or consequential losses, or for loss of data you did not back up.
13. Termination
You may stop using the service at any time. We may suspend or revoke your access if these Terms are materially breached — for example, by a forged credential or a reversed payment. If we terminate for a reason not caused by your breach, we will refund the unused portion of any prepaid period on a pro-rata basis. You may also delete your account by contacting ilyych@hotmail.com.
14. Governing law
These terms are governed by the laws of the People’s Republic of China, and the courts of Nanjing, Jiangsu Province, China have exclusive jurisdiction. Nothing here removes any mandatory consumer rights you have locally.
15. Changes to these terms
We may update these Terms from time to time. For material changes, we will give at least 14 days’ notice by email before they take effect. Continued use after the changes take effect means you accept the revised Terms. If any provision is found invalid, the remaining provisions stay in full force.
16. Contact
Questions about these Terms or your account: ilyych@hotmail.com. Billing, refunds and cancellation are handled by Creem, our merchant of record — see the Refund Policy for the entry points and its policy; you can also manage your subscription from your account settings.